2.4      CSR report 

By inventing the Ticket Restaurant meal voucher in 1962, Edenred helped to spread the practice of taking a lunch break to all employees. The Ticket Restaurant solution was designed to address a social issue by encouraging French employees to take a lunch break, thereby improving sanitary conditions and limiting the use of lunchboxes in the workplace. Since then, the Group has contributed to social progress with solutions that make life easier for both employees and consumers.

Edenred’s operations and solutions place it at the center of an ecosystem connecting employees, merchants and public and private organizations. It reconciles their diverse needs as part of a virtuous cycle that benefits everyone involved. This position requires Edenred to closely monitor economic, social and societal trends so that it can adapt to new practices and thereby meet the needs and expectations of businesses and users. Edenred has deployed a Corporate Social Responsibility (CSR) approach applicable on a daily basis. Known as “IdealΔ, it is aligned with the Group’s operations and based on three components: People (improve quality of life), Planet (preserve the environment) and Progress (create value responsibly).

In accordance with the European directive of October 22, 2014 on disclosure of non-financial information, this section includes a non-financial statement which contains information on the Group’s business model, an analysis of its principal risks, a description of the policies and measures taken to manage these risks, the outcomes of these policies, and key performance indicators.

Edenred’s business model and its Corporate Social Responsibility objectives are intrinsically related. As demonstrated through its business model fully described in section 1.1, page 6, Edenred believes in the importance of creating value for all its stakeholders in each of these areas (People, Planet and Progress).